Privacy Policy
At Thor Slots Casino, we are committed to protecting your privacy and handling your personal data responsibly. We believe that a trustworthy gaming environment rests on clear practices and respect for the information you share with us.
Information We Collect
We collect information that is necessary to provide you with a safe, personalised, and compliant gaming service. When you register an account, this typically includes your full name, date of birth, residential address, email address, telephone number and payment details. We also gather verification documents as required by law to confirm your identity and age.
In addition to data you provide directly, our systems automatically collect certain technical information such as your IP address, browser type, device identifiers, pages visited and the times and dates of your activity. This helps us maintain the security of our platform and improve the overall experience.
How We Use Your Information
Your personal data is used primarily to create and manage your account, process deposits and withdrawals, and deliver the games and services you request. We also use it to comply with legal and regulatory obligations, including anti-money laundering requirements and responsible gambling measures.
Where you have given us consent, we may send you personalised communications about new games, promotions and special offers. You can change these preferences at any time through your account settings or by contacting our customer support team.
Sharing and Disclosure
We do not sell your personal data to third parties. We may share information with carefully selected service providers who assist us in operating the casino, such as payment processors, identity verification partners, hosting providers and professional advisers. All such partners are bound by strict contractual obligations to keep your data secure and use it only for the purposes we specify.
Information may also be disclosed where required by law, for example to regulatory authorities, law enforcement agencies or in response to valid legal processes. This is done only to the extent necessary and in accordance with applicable regulations.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enable certain essential functions, remember your preferences, analyse how our site is used and deliver a more relevant experience. Essential cookies cannot be disabled as they are required for the site to function properly.
You can manage your cookie preferences through your browser settings. However, please note that restricting certain cookies may affect the performance and functionality of the website.
Data Security
We take the protection of your personal data seriously and employ industry-standard security measures, including encryption, secure servers, access controls and regular security reviews. While no system can guarantee complete security, we work continuously to safeguard the information we hold.
Your Rights
You have the right to access the personal data we hold about you, request corrections to inaccurate information, and ask for deletion of your data in certain circumstances. You may also object to particular types of processing or withdraw any consent you have previously given.
To exercise these rights or if you have any questions about how we handle your information, please contact our customer support team. We will respond to your request as quickly as possible and in line with legal requirements.
Retention of Data
We retain your personal data only for as long as is necessary to fulfil the purposes outlined in this policy or as required by law. Once it is no longer needed, we securely delete or anonymise the information.
Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our services or legal obligations. Any revised version will be posted on this page with an updated effective date. We encourage you to review the policy periodically so that you remain informed about how we protect your privacy.
If you have any concerns regarding our privacy practices, please feel free to contact us. Your continued use of our services after any changes have been posted will indicate your acceptance of the updated policy.